Telecom Internal Systems Suite (Telemont)
Full Stack PHP Developer & Network Administrator
Built Helpdesk, IT Asset Control, and Ocomon systems for Telemont Telecomunicações, alongside full network administration for 1,000+ user infrastructure.
Completed July 2018
Key Impact
- ✓ Built Helpdesk, IT Asset Control, and Ocomon ticketing from scratch — replaced manual processes
- ✓ Administered Active Directory, DNS, DHCP, and Exchange for 1,000+ user network
- ✓ Automated SLA breach notifications and asset audit reporting via scheduled cron jobs
Full Stack PHP Developer and Network Administrator at Telemont Engenharia de Telecomunicações.
Systems Built:
• PHP — Developed the Helpdesk System, IT Asset Control System, and Ocomon ticketing platform from scratch.
• SQL Server — Data modelling and queries for asset inventory, ticket tracking, and SLA reporting.
• JavaScript, Bootstrap, jQuery — Responsive dashboards and dynamic forms for internal staff portals.
• Cron Jobs — Automated scheduled tasks for SLA breach notifications, asset audits, and reporting emails.
Network Administration:
• Active Directory — User accounts, group policies, and organisational unit management.
• ISA / Forefront TMG — Firewall, web proxying, and network traffic filtering.
• DHCP / DNS — Managed address allocation and name resolution across 1,000+ node network.
• Microsoft Exchange — Email server administration, mailbox provisioning, and anti-spam configuration.
• Routing & Blacklist — WAN/LAN routing topology and IP reputation blacklist enforcement.